- We have two technicians.
- The refrigerator technician is scheduling out 3-6 business days.
- The technician who works on the other kitchen and laundry appliances is scheduling out 13-15 business days.
- The office is able to get back to refrigerator requests fairly quickly. The office is still getting caught up otherwise due to a variety of factors. As of Friday afternoon we are still working on a few requests from Thursday, January 13th. Thank you for your patience.
Using our online request form instead of leaving a voicemail allows us to:
- get you answers to simple questions about what we do and where we go quickly
- immediately tell you when you have a common request that we aren't able to help with
- return your messages more efficiently and with less wait time to talk to a real and local person
*Contacting us multiple times in multiple ways actually slows down our response time to your original request. If we have already called you back and left you a message, just try giving us a call. We'll be looking out for your call and our response time will be much shorter. We only schedule over the phone.
Thank you in advance for your patience!